CONTRACT OFFER

This Contract is an offer of the individual entrepreneur ILYA A. ZHMAKIN, acting on the basis of the state registration certificate, hereinafter referred to as the "Contractor", to an individual, hereinafter referred to as the "Customer". This Household Contract (hereinafter referred to as the "Contract") shall be deemed concluded from the moment of its acceptance by the Customer. Acceptance for the purposes of this Agreement means payment by the Customer at least 50% of the price of the order.

Subject of the agreement

1.1 The Customer assigns, and the Contractor undertakes to manufacture the product from the Contractor's model range in accordance with the customer's wishes, in the size, color and quantity chosen by the Customer. The customer forms an order, and the Contractor accepts it through the website kokoslook.ru, as well as using any other available means of company communication (telephone, messages, WhatsApp application, etc.) and is hereinafter referred to as "Order".
1.2 The order is made from the materials of the Contractor.
1.3 The Contractor undertakes to accept the Order and pay for it in accordance with the terms of this Agreement.

Terms of an agreement

2.1 The Contractor shall execute the Order in accordance with the terms of this Agreement.
2.2. The order shall be deemed executed by the Contractor:
2.2.1 In case of self-pickup - at the time of delivery to the point of self-pickup.
2.2.2 Upon delivery to the points of pickup of the delivery service - at the time of delivery to the pickup point.
2.2.3 Upon delivery by courier service - at the time of the transfer of the order to the courier service.
2.2.4 Upon delivery by mailing - at the time of delivery of the mailing to the post office indicated by the Customer.
2.3. The order is considered completed and delivered to the Customer:
2.3.1 At pickup - at the time of receipt at the pickup point.
2.3.2 Upon delivery to the points of self-delivery service delivery - at the time of receipt at the point of self-delivery.
2.3.3 Upon delivery by courier service - at the time of receiving the order from the courier.
2.3.4 Upon delivery by mailing - at the time of receipt of the shipment.
2.4 In the event that the Customer fails to receive the Order or otherwise evades the Customer from accepting the work within a period exceeding 20 calendar days from the time the Order is fulfilled in accordance with clause 2.1. of this Agreement, the Contractor shall have the right to notify the customer in writing, after two months from the date of such warning to sell the result of the work for a reasonable price, and to deposit the proceeds, after deducting all payments due to the contractor, in the manner provided for in Art. 327 of the Civil Code.
2.5 The customer who accepted the work without verification is deprived of the right to refer to the shortcomings of the work that could have been established with the usual method of its acceptance (obvious defects).
2.6. In case the Order falls under the action of any promotions of the Contractor (Order is executed at a reduced cost), the deadline for fulfilling the Order may be extended without prior notice to the Customer for a period not exceeding 40 working days.
2.7 The warranty period for the Order is 3 months from the date the Order is completed.

Acceptance

3.1 Acceptance is made at the time of receipt of the Order.
3.2 In the event that during the acceptance process the deficiencies of the Order are identified, the Contractor shall eliminate them at its own expense.
3.3 In the event that the deficiencies of the Order are identified in a fully paid Order, the Contractor shall ensure the delivery of the Order to correct the deficiencies and the delivery of the Order with the corrected deficiencies at its own expense. 3.4 In the event that the deficiencies of the Order are identified in a not fully paid Order, the Customer shall pay for the Order in full only after the elimination of the identified deficiencies.

Terms of early termination of the Agreement (cancellation of the Order)

4.1 The Customer has the right to refuse the Order (terminate the Contract early) at any time before the date of its execution by the Contractor, determined in accordance with clause 2.1. actual agreement.
4.2 The Customer has the right to cancel the Order within 24 hours from the moment the Order is submitted without meeting the conditions specified in clause 4.3. actual agreement.
4.3 This Contract is considered to be prematurely terminated under clause 4.1 of this Contract if the Customer has paid the Contractor part of the set price in proportion to the part of the work performed before receiving notice of the Customer's refusal to perform the contract, as well as the cost of materials purchased by the Contractor for order execution, 75% of the order value.
4.4 The Parties have the right to terminate this Agreement ahead of schedule by agreement of the Parties.

Responsibilities of the Parties.

5.1 In case of delay in the execution of the Order over 10 working days, the Contractor makes a discount to the Customer in the amount of 0.1% for each day of delay. exceeding 10 business days.
5.2 The Parties are responsible for the non-performance of this Agreement in accordance with the current legislation of the Russian Federation.
5.3 The Parties are exempt from liability for partial or complete non-fulfillment of obligations under this Agreement if it resulted from force majeure circumstances, namely: fire, flood, earthquake, war, strikes, political unrest, etc., if these circumstances prevented execution by the Parties. its obligations under this Agreement. The term of fulfillment of obligations under the Agreement is automatically postponed in proportion to the period during which the delay occurred. In case the delay lasts more than six months, the Agreement may be terminated by mutual agreement of the parties.
5.4 In the event of a dispute, the Parties shall resolve them by negotiation.
5.5 All claims to the Contractor are sent by e-mail to kokoslook.info@gmail.com and are subject to review by the Contractor within 3 business days. Claims submitted by other means The contractor reserves the right not to consider.
5.6 In case, as a result of negotiations, the Parties did not reach an agreement within one month from the date of the execution of the Order, the dispute may be referred to the relevant court.

Other conditions

6.1 In the event that the product was purchased in finished form without an individual order, the Customer has the right to return it within 14 days from the date of receipt without giving any reasons, provided that there is intact packaging, with labels, stickers, without traces of use (in a fully completed form) . Return is made to the address: Russia, 109012, Moscow, Nikolskaya st. 17, courier service delivery to the recipient. In this case, the Contractor returns the cost of the product within 7 business days from the date of receipt by transferring funds to the specified details of the Customer.
6.2 If, under the terms of this Agreement, the Customer treats any payments: refund, partial refund, payment of penalties, such payments are made at the request of the Customer, indicating the current account (card to which the money should be transferred 5 working days from the date of receipt of the application.
6.3 In all conditions not regulated by this Agreement, the Parties are guided by the current legislation of the Russian Federation.
6.4 The invalidity of any clause of this Agreement does not entail the invalidity of the entire Agreement.